logo jtrust
Pin Location
Branches and ATMs Locations
Search
  1. Beranda
  2. About J Trust Bank
  3. Corporate Information
  4. Vision Mision

Vision, Mission and Corporate Values

J Trust Bank's commitment to achieving its long-term vision, upholding its mission with integrity, and applying corporate values in every aspect of its services and operations.

Vision

"To be a bank with pleasant service that makes Indonesian people happy by delivering new ideas and innovative financial products"

Mission

  • Providing the best value to stakeholders
  • Demonstrating a commitment to prioritizing customer service
  • Developing employees to uphold high levels of integrity
  • Delivering the fastest service to ensure customer satisfaction
  • Continuing the "KAIZEN " spirit with customers

CORPORATE VALUES

J Trust Bank upholds the principles that serve as the foundation for all operational activities. These values reflect our commitment to providing exceptional service and maintaining the trust of every customer.

  • Super Integrity

    A concept related to consistency in actions, values, methods, standards, principles, expectations, and the various outcomes produced. A person with integrity is one who possesses an honest personality and strong character.

  • Customer First

    Every thought, word, and action made to reach out to more customers and always satisfy loyal customers.

  • Be Discipline & Responsible

    The readiness of someone that comes from self-awareness to comply with the applicable rules in the organization and the behavior that reflects responsibilities.

  • Learning & Trying More

    Learning means to adopt habits, create value ideas, produce/deliver the values, and recharge.
J Trust Bank's Internet Banking and Mobile Banking is here with a new look and more complete services. Please access the E-Banking menu to get the latest J Trust Bank mobile banking and internet banking Dear customers of PT Bank JTrust Indonesia Tbk.  Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.